CLIENT,S REPORT

smr transmissions

CLIENT,S REPORT

IT HAS BEEN OUR SINCERE PLEASURE TO HAVE THE OPPORTUNITY TO SERVE YOU

AND WE HOPE THAT YOU ARE EQUALLY PLEASED WITH OUR SERVICE.

It is our objective to treat our loyal customers, the way that we would want them to treat us!

To let us know how we are doing, where we can improve and provide us with "Real Life" user testimonials, we ask that you take a few minutes of your valuable time and fill in this questionnaire for us.

Answer all or only the questions you wish to comment on.

Name:
Street
City and Prov or State
P.Code/Zip Code
E-Mail Address:
Phone Number
SMR PRODUCTS PURCHASED
Where did you find out about SMR Transmissions
Prior to placing your order, were you provided enough information and assistance to choose the correct components for your application? PLEASE COMMENT:
What were the deciding factors that lead you to place your order with SMR Transmissions? PLEASE COMMENT:
Was your order processed and delivered within a reasonable time frame? IF NOT, Please comment:
If you live in the U.S.A., did you experience any problems in placing, payment or delivery of your order from Canada? Please COMMENT:
If you live outside North America, did our ordering, payment and shipping procedure,provide the most timely and efficient methods available? PLEASE COMMENT:
When you received your order, was it sufficiently packaged to prevent damage during shipping? PLEASE COMMENT:
Did the product packaging support your expectations of the quality of the product ordered? If Not, PLEASE COMMENT:
Where applicable, did the products contain clear and sufficient instructions and information to complete the proper installation? PLEASE COMMENT:
If you needed further technical assistance, when installing the product, did you find our toll free, telephone product support willing and helpful in resolving your inquiry? PLEASE COMMENT:
Did the components that you purchased, meet your full expectations for quality and compatibility with your specific needs? PLEASE COMMENT:
Are you satisfied, that you received good value for the cost of the components purchased? PLEASE COMMENT:
If you encountered a warranty or product repair, was the matter taken care of quickly and as efficiently as possible to minimize delays and inconvenience? PLEASE COMMENT:
How would you rank the personal service,willingness to help you with your specific needs, fairness, integrety and product support of SMR Transmissions in comparison to other aftermarket transmission companies?
Please Provide COMMENT or Specifics on your ranking of our service.
From your experience with products and service, WOULD YOU PURCHASE from SMR TRANSMISSIONS AGAIN? PLEASE COMMENT:
Would you recommend SMR TRANSMISSIONS to a FRIEND? PLEASE COMMENT:
Only your feedback, will help us improve in serving your future needs better and more efficiently. PLEASE PROVIDE YOUR SUGGESTIONS and COMMENTS.
WE WOULD BE EXTREMELY GREATFUL, to receive your TESTIMONIAL COMMENTS on the products that you purchased and how they resolved problems, the performance, reliability or economy improvements gained, ease of installation or any other outstanding features, that you could share with prospective purchasers who need to know what they can expect also from SMR Transmission.
With your kind PERMISSION, we would like to share your testimonial comments on our website in one of the formats listed.

We would be honoured to display pictures of your personal car or truck that we have the privilege of being trusted to be a part of, on our website.

Pictures of you with your vehicle provide a personal endorsement when used with testimonial comments as well as action shots of your vehicle to tie in with overall service satisfaction.

Such pictures can be e-mailed (at service@smrtrans.com) or mailed to us. (Photos will be returned after duplicating, if requested).

Mail address: SMR TRANSMISSIONS,

3030 Concession 8,

Bradford, On.

L3Z 2A5

Canada

WE SINCERELY THANK YOU.